Our Staff are here to help

Minor Injuries

We also have a Minor Injuries Unit at Mount Vernon Hospital.

You will be treated more quickly in the Minor Injuries Unit at Mount Vernon, if you do not need emergency treatment.

NHS Direct

If in doubt about whether you need to see a healthcare professional, please call NHS Direct.

Useful links

We don't support/endorse these websites, however they may be useful.

Accident and Emergency

Hillingdon Hospital: Main building
Direct confidential line: 01895 279314
Voice messages: 01895 273433

emergency

We have full Accident and Emergency (A&E) services at Hillingdon Hospital, open 24 hours a day, 365 days of the year, to assess and treat people with serious injuries and those in need of emergency treatment. Please only attend A&E if you genuinely need emergency treatment. Our A&E has a purpose built minor injuries unit and a link to the main A&E Department.

Our A&E department deals with more than 67,000 admissions a year. 2001 saw refurbishment of the main waiting area as part of The King’s Fund Enhancing the Healing Environment scheme. The refurbishment included a dedicated paediatric area with a separate procedures room.

A&E Clinical Quality Indicator Performance

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Attending A&E

If you are injured or think you are seriously ill, you can go to A&E by yourself, or get a friend or family member to take you. In an emergency, you can dial 999 (or 112) and ask for an ambulance. If you are not sure if it is an emergency, you can call NHS Direct on 0845 4647 for advice. Cuts, bruises and sprains can usually be treated at home, by GP or in an NHS Walk-in centre or a Minor Injuries Unit.

Generally, you should attend A&E if:

  • there has been a serious head injury with heavy bleeding
  • the person is, or has been, unconscious
  • there is a suspected broken bone or dislocation
  • the person is experiencing severe chest pain or is having trouble breathing
  • the person is experiencing severe stomach ache that cannot be treated by over-the-counter remedies
  • there is severe bleeding from any part of the body

When you reach the A&E department, you will be assessed straight away by a qualified person (e.g. a nurse or a doctor). You may have to wait for treatment. How quickly you are treated will usually depend on:

  • How serious your injury or condition is
  • How busy the department is
  • Whether your condition will get worse if left

The process is the same even if you arrive at the A&E department by ambulance. See also How you can help the A&E staff to help you (PDF 29KB, pdf - opens new window)

112 is now the European standard emergency number, and you should make a note of this if you are going to visit another European Community member state.