Our Staff are here to help

Jobs: Voluntary Work

Our volunteers play an important role, helping our staff make the hospital experience better for patients. Voluntary support is committed to recruiting individuals from a spectrum of the community. They match individual skills/experience to appropriate placements, with training and support to develop skills.

Patient Welcoming Volunteer for the Paediatric Audiology Clinic

We are looking for volunteers to meet and greet patients and families in the Child Development Centre and to inform the Audiologist that their patient has arrived for their appointment.
Volunteers are required from 8.30 am - 11.30 am Monday to Friday and on a Friday from 8.30 am until 5.00 pm.
If you are interested in offering your time to the Trust then please contact the Voluntary Services Office on 01895 279973 for an application form. You will then be contacted by the Audiology Team for an initial interview.

WRVS Volunteers

WRVS run a shop in the main entrance at Hillingdon Hospital and seek volunteers to help in the shop or on the ward trolley round.
Contact: Kim Ahmet
WRVS Local Service Cluster Manager, Hillingdon Hospital
Tel: 01895 279628 or email: Hillingdon.Hospital@wrvs.org.uk

Patient Experience Volunteers

Improving our patients experience is a priority in our hospitals. Feedback from our patients helps us to identify what we are doing well and where we may need to improve. We are currently looking for volunteers to support us with collecting feedback from our patients using our electronic devices.

We are looking for compassionate, friendly and reliable individuals who can ideally commit to either one morning or one afternoon a week for a minimum period of six months. Excellent communication skills are essential for this role.

Ward Based Patient Companions

We are currently looking to recruit more volunteers to compliment the team of Ward Based Patient Companion Volunteers who are actively working in the Trust.

These volunteers play a very important role in working with the nursing team and helping to create a ward environment that is calm, caring and comfortable. They are there to offer companionship and comfort to our patients and to provide support and assistance during mealtimes.

We are looking for compassionate, friendly and reliable individuals who can ideally commit to volunteering for a minimum period of six months, commencing in September/October, following an initial mandatory training session in September.  Excellent communication skills are essential for this role.

Meet and Greet Volunteers: Maternity and Main Hospital

We know that first impressions count and would like to make sure that visitors to the hospital are met by a friendly face and helpful attitude. We are looking to recruit Meet and Greet volunteers who can support us in providing a warm welcome to visitors to our hospital.

Our Meet and Greet volunteers will be there to direct and escort patients and visitors to wards or departments as required and help patients and visitors overcome feelings of apprehension and isolation in what may be a strange and busy environment to them.

We are therefore looking for volunteers with a cheerful and approachable personality with good, clear communication skills.  Ideally applicants should have a general knowledge of the hospital and its layout.

We ask for a commitment from you to volunteer for a minimum period of six months and you will be expected to attend an initial mandatory training session in March.

If you are 17 years of age or above, live locally and would like to find out more about these roles, please contact our PALS/Voluntary Services Team on 01895 279973

There are 2 other areas of volunteering in our Trust:

League of Friends

League of Friends is a voluntary group that run:

  • Baby Boutique in Maternity (Main Entrance), from 10am-12pm & 2pm-4pm Monday to Friday, and 12pm-2pm on Saturday and Sunday
  • A refreshment facility in the Main Outpatient Department Monday to Friday, 10am-3.30pm.

Comforts Fund

If interested in volunteering for the Comforts Fund, please visit one of their shops at Mount Vernon Hospital.

The Comforts Fund, based at Mount Vernon Hospital, was established in 1935. The group now supports all NHS patients at Mount Vernon Hospital. The name reflects the right for patients to have a comfortable experience, being treated with dignity and respect. The money raised contibutes to equipment and materials for patients, such as the recently purchased 14 electric beds for the Trinity Day Ward.

160 volunteers work for the fund running the:

  • Newsagent (10am - 3:30pm, Mon - Fri)
  • Bookshop (11am – 3pm, Mon – Fri)
  • Charity shop (11am – 3pm, Mon – Fri)
  • Two coffee bars, ground floor of the Princess Christian Wing (9:45 am – 4pm) and main Outpatients and Cancer Outpatient Departments (10am – 4pm).
  • Refreshment service in Radiotherapy (10am – 4pm)
  • Snacks and newspaper trolley on wards (weekday mornings).

The book shop requires some quality donations; visit them to find out more.