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Get Involved - Patient and Public Involvement (PPI)

Putting patients first is our priority here at The Hillingdon Hospitals NHS Foundation Trust. Involving them, their carers and the public in all that we do has become an integral part of our culture and everyday thinking. In order to embrace a broad perspective, we would like to listen to people from all parts of the community, from a range of different ethnic groups, different gender and include people with a disability. The NHS Plan established the Government’s clear intention that patients should be ‘at the heart of the NHS’. It sees public and patient involvement as central to service planning and provision, and a major catalyst for service improvement.

arrow Patient and Public Involvement Strategy 2005-2008 (PDF 128KB, pdf)

Getting Involved

The benefits of involvement are for everyone; providing better outcomes of health care, a better hospital environment, a more ‘open’ philosophy on the part of the hospital, increased patient satisfaction, more responsive and cost-effective health care services and a strengthening of public confidence in the services provided by the Trust. Patients and the public can become involved in through many routes. You can:

  • Attend a 'People in Partnership' meeting ... a bi-monthly public forum open to all.
  • Become a patient representative on one our working groups or committees which help to develop services.
  • Join one of our service specific user and support groups.
  • Take part in focus groups and share your experiences with other patients who have been through the same things.
  • Join our Readers’ Panel and give us your views on information we produce for patients.
  • Take part in a patient survey or questionnaire – your views really do count.
  • Join our team of volunteers who provide valuable help and support to staff and patients.
  • Feedback information direct to our front-line staff or via our Patient Advice & Liaison Service (PALS)
  • Take up our invitation to attend a public Trust Board meeting.
  • Get involved in developing services for children and young people at the hospital
  • Find out what is happening via news on this website or by joining us at our Annual Public meeting in September.

Our services are also monitored by external organisations including ones with patient and public members.

Contact us

If you would like to find out more or contribute in any way please contact:

Catherine Holly
Patient and Public Involvement Lead
Pield Heath Road, Uxbridge,
Middlesex UB8 3NN
Telephone: 01895 279973 / 01895 279402
Email: pals@thh.nhs.uk


Useful links: