About us: Our culture and values

Purpose pyramid


To be an outstanding provider of healthcare through leading health and academic partnerships, transforming services to provide best care where needed.


To provide high quality, safe and compassionate care, improving the health and wellbeing of the people that we serve.


CARES+ is the Trust’s quality improvement methodology, allowing clear vision and sharing of improvement across all areas. The approach is based on enabling and supporting staff, who deliver care and services, to identify and implement their own improvement plans, with close links to the voice of patients and service users.

At the end of the year, the CARES+ team were deployed as part of the response to the COVID crisis, and were recognized by the Trust for their excellent work in establishing efficient and effective processes to support the organisation in managing the unprecedented situation, particularly in the coordination and control of the Trust response and in the processes for managing staff sickness and welfare and in facilitating communication with patients and their families.