Trust welcomes CQC report

Date published: 21 July 2021

The Care Quality Commission (CQC) conducted an unannounced inspection at Hillingdon Hospital in May 2021, focussing on the Trust’s Infection Prevention and Control (IPC) procedures. Inspectors found:

  • IPC training compliance had improved with 91% of staff receiving mandatory training.
  • The service was now controlling the risk of infection well, using control measures to protect patients, themselves and others from infection.
  • Inspectors found a new staff changing area had been built in the department. The area was regularly cleaned, spacious and had both toilet cubicles and showers available for staff use. The area was divided into clean and dirty areas.
  • Leaders had the skills and knowledge to run the service. They understood and managed the infection prevention and control priorities and issues the service faced.
  • Leaders operated effective infection prevention and control governance processes throughout the service and with partner organisations. Staff, at all levels, were clear about their roles and responsibilities and had regular opportunities to meet, discuss and learn from the performance of the service.

Patricia Wright, The Hillingdon Hospitals NHS Foundation Trust Chief Executive, commented:

“On behalf of the Trust Board, I am delighted that the CQC has recognised the significant improvements made by the Trust since last summer and our commitment to continue to make improvements in patient care. I would like to thank each and every member of our staff for their contribution to the improvement in the quality and safety of care and, in particular, to infection prevention and control. The safety and wellbeing of our patients and our staff is at the heart of everything we do.”